Last updated: December 1st 2025
Thank you for shopping at Kanwart.
Please read this policy carefully before making a purchase.
No Returns Accepted
Due to the nature of our products and our international shipping process, we do not accept returns or exchanges under any circumstances.
This means that once an order is placed and delivered:
- Items cannot be returned
- Items cannot be exchanged
- Refunds will not be issued
- All sales are final
Order Cancellation
Orders cannot be cancelled once they have been processed or shipped.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at contact@kanwart.com with:
- Your order number
- A description of the issue
- Photos of the product and packaging
We will review your case and provide a solution if the problem is due to our error.
Customer Responsibility
By placing an order, you acknowledge and agree that:
- You accept this no-return, no-refund policy
- You are responsible for providing accurate shipping information
- Delays caused by carriers or customs are outside our control
Contact
If you have questions, please contact:
contact@kanwart.com